Substitution/Return Policy

Your satisfaction is our number one priority. If you are not completely satisfied with your order, please follow the guidelines below for assistance.

Fresh Flowers

Local Florist, Flower shop We are committed to delivering your important emotional sentiments on time and as fresh and beautiful as possible. Because of the nature, seasonality, and regional availability of flowers it is sometimes necessary to make substitutions of equal or greater value. We will make every effort to maintain the "look and feel" of the arrangement by considering the overall shape, size, style, and color combinations. In single-variety arrangements the variety will take precedence over color. For instance, if an order is for yellow daisies, they will substitute another color of daisies, not another yellow flower. White roses and cream roses may be substituted for each other as well as peach roses and pink roses. Purple and pink orchids may need to be substituted for white orchids and visa versa.

Non-Perishable Gift Items

If you are not satisfied with a non-perishable gift item for any reason, you may return it to our shop for an exchange of equal value or a refund within 30 days of the purchase date on your receipt. 

Balloons

Some hospitals do not allow latex balloons with an arrangement. Mylar balloons may need to be substituted for latex balloons on some orders.

Plants

For green and blooming plants, similar plants may be substituted of equal or greater value. For one-of-a-kind plants, such as orchids, we will make every attempt to match the plant type, but may substitute with another color. Containers for plants will be as close as possible.

Gift Baskets

Substitutions within a basket may be made with items of greater or equal value if necessary to guarantee freshness and timely delivery.

Substitutions for Special Occasions

Due to the importance of delivering orders for special occasions, such as funerals, birthdays, and anniversaries, on specific days, we may make a substitution of equal or greater value to ensure timely delivery, if the flowers you requested are not available, and we are not able to contact you via the phone number(s) or email address you provided we will substitute to the closest flowers/color that are available.

For quality flower arrangements and gifts in Dade City, order from Bonita Flower Shop! Our trusted florists are committed to creating beautiful, unique floral gifts for any special occasion. Bonita Flower Shop offers flower delivery in and around Dade City. Bonita Flower Shop also provides same-day delivery for your important last minute gifts!

What's the perfect gift for any occasion? Fresh flowers from Bonita Flower Shop, a reliable local florist in Dade City, FL. We have all kinds of beautiful bouquets, from Mother's Day flowers and birthday flowers to Valentine's Day flowers or anniversary flowers so you're sure to find the right gift for that special someone. We also offer sympathy & funeral floral pieces as well as get well flowers to help you show them how much you care. No matter your taste or budget, trust Bonita Flower Shop for quality floral gifts and arrangements.

We make sending fresh flowers easy whether you want to send to a friend or relative anywhere in our deliver area. You can browse our website and order online or call the shop to place your order. We can even create custom gift baskets which make the perfect gift your upcoming special occasion. Browse our large selections of flowers, plants and gifts baskets to find just what you're looking for. Don't worry about quality; all of our lovely flower arrangements are hand-arranged and personally delivered right to each door. As your local florist in Dade City FL, our floral gifts make it easy to show how much you care.

Bonita Flower Shop delivers freshly arranged flowers that will never arrive in a cardboard box. As the top florist in Dade City, our flower gifts get the time and attention they deserve. Each hand-arranged bouquet is personally delivered to your recipient, so they are guaranteed to receive fresh, beautiful flowers every time. Rely on Bonita Flower Shop for quality flower delivery in Dade City.

Our shop serves the following areas in Florida: Blanton, Dade City, Lacoochee, Richland, Ridge Manor, San Antonio, Zephyrhills, North Wesley Chapel, St. Leo, Trilby, Darby, St. Joe, Lake Jovita Tampa Bay Golf & Country Club. Our delivery fee starts at $10.00 and goes up based on distance from our shop in Downtown Dade City.